Jennifer is a practicing Organizational Anthropologist, Sensei level Lean/Six Sigma Master Blackbelt, and exceptional facilitator. She has more than 30 years of experience in many industries, including government, and also has worked with engineers, scientists, laborers, entrepreneurs, and many  professionals across industry. Her distinguished service includes all scales of  organizations, from national systems to small community-based organizations, all  aimed at transforming current culture into a more inclusive, intentionally diverse, and  functioning culture.  

Jennifer is a master change agent who is dedicated to helping teams do the hard  work to create the future they wish to inhabit. She has served in operational and  consultative leadership roles, strategic consultative and advisory roles, and has  achieved measurable results in strategic visioning and deployment, human centered  design, culture transformation, customer experience optimization, and systems  redesign/optimization.  

As an Organizational Anthropologist, Jennifer has honed her craft of observation,  quickly gleaning important insights about an organization and the people employed  therein. She has integrated equitable engagement strategies into her consulting  engagements to ensure every participant is included, learns, contributes, and  challenges status quo. 

Jennifer has facilitated national, regional, and small executive teams in various  industries to create a compelling vision and deploy tactics to help them achieve their  vision. Executive, mid-level leader, and frontline team development/team building is a  favorite activity as well. Teams enjoy Jennifer’s ability to embed meaning into the  design of every meeting/retreat/workshop she facilitates. She has facilitated over 250  inclusive design events with teams focused on: culture/values design and  implementation, space/workflow redesign, globalization, productivity improvement,  and employee engagement improvement, just to name a few. Jennifer knows how to  help organizations implement the future they co-design!

Representative assignments include:

• Lean/Six Sigma Sensei 
  City of Bellevue, Sound Healthcare, City of Lacey, CellNetix Pathology,  Washington Health Benefit Exchange, King County Metro, CHI Franciscan  Health, Washington State Achievement Council 
• Strategy Development and Deployment 
  Sound Transit, Pierce Transit, City of Bellevue, King County Public Defense,  CHI Franciscan Health, Optum Behavioral Health, Sound Health 
• Organizational Assessment and Culture Design/Deployment 
  Seattle Municipal Court, Sound Healthcare, CellNetix Pathology, Washington  Department of Early Learning, Washington State Department of Transportation, CHOICE Regional Health Network 
• Leadership Coaching 
  Plymouth Housing, Sound Transit, King County District Court, Amazon, City of  Bellevue, City of Lacey, CHI Franciscan Health  

Professional Expertise  & Practice

• Lean/Six Sigma  
• Ethnographic analysis 
• Cultural assessment
• Cultural transformation
• Leadership coaching
• Strategic visioning and  deployment 
• Leadership Coaching
• Continuous improvement  methodologies 
• Human centered design

Leader Levels

Managers to Executives

Assessment & Certifications

• Lean Six Sigma Master Black Belt (LSSMBB) 
• Master Certified Coach, Bluepoint Leadership Development 

Education

BA, Anthropology; Central  Washington University

Languages

English, ASL